Flyff transcendreborn Group, LLC. (referred to herein as Flyff
transcendreborn Group) respects the privacy
rights of all users and is aware of the importance of protecting stored
personal
data. Substantial organisational and technical measures have been taken
to
ensure the security of all personal data that is collected. This privacy
policy
explains in detail which information is collected and for which purposes
it can
be processed and used.
- Flyff transcendreborn Group collects, processes and uses
personal data for the
conclusion and execution of a user's service agreement with
Flyff transcendreborn
Group. Personal data comprises stock data such as name, address
and date
of birth of a user as well as usage data such as account number,
password and IP address.
- Flyff transcendreborn Group collects the usage data that is
automatically determined
and transmitted by web browsers or any other client software
whenever
Flyff transcendreborn Group's websites
(flyff-transcendreborn.com, Flyff transcendreborn Group.com or
any
other of Flyff transcendreborn Group's websites) or one of Flyff
transcendreborn Group's other
online services is used. Such usage data includes, but is not
limited
to, IP address, browser version, access time, information on the
type
and the aim of requests and data about hardware and software of
the
user's computer system. It is saved in protocol files, with some
of the
information being stored in anonymous form. Among other
purposes, this
data is used by Flyff transcendreborn Group for the compilation
of anonymous
statistical surveys on the use of their online services and for
the
error analysis and the optimisation of their service.
- Flyff transcendreborn Group uses, among other things, cookies to
collect, process and
use usage data in order to allow, for instance, the management
of
accounts and of personal settings, the participation in the
discussion
forum, and the use of further personalised services.
- Flyff transcendreborn Group collects, processes and uses stock
and usage data, to the
extent that is necessary in individual cases, if it is required
to
reveal and to stop fraudulent behaviour or any other form of
using
Flyff transcendreborn Group's services which violates legal
regulations or the
service agreement. In particular, Flyff transcendreborn Group
reserves the right to
log, process and use information such as the time and the
content of
conversations and expressions of opinion that take place in
their online
services if there are complaints, reports or other credible
indications
of behaviour that violates legal regulations or the service
agreement,
for example the serious insulting of other users. This
regulation
extends to all parts of Flyff transcendreborn Group's online
service, including, but
not limited to, guild channels, private channels and private
messages.
- Flyff transcendreborn Group collects, processes and uses
personal data in connection
with complaints and requests to their user support in order to
comply
with requests in as efficient and satisfactory a manner as
possible.
Data that is collected for such purposes includes, but is not
limited
to, the email address, the date of the contact and its content.
Also,
Flyff transcendreborn Group processes and uses this data to
compile anonymous
statistical surveys for the optimisation of their customer
support.
- Flyff transcendreborn Group collects, processes and uses
personal data for the
purpose of conducting marketing actions such as the sending of
emails
that contain general information or promotional content,
provided that
the user agreed to receiving such emails separately during the
account
creation process or at any later time by selecting the option
Newsletter
on the account page. Every user can unsubscribe from receiving
this kind
of information at any time. This can either be done by
deselecting the
aforementioned account option Newsletter or by directly clicking
on the
unsubscribe link in any received newsletter. Also, Flyff
transcendreborn Group
processes and uses personal data to compile anonymous
statistical
surveys for the purpose of improving their range of services.
- Flyff transcendreborn Group displays character names to all
visitors on all of
Flyff transcendreborn Group's websites as well as to all users
in their online
services in connection with certain game activities of a user in
order
to allow other users to selectively contact this user. This
occurs, for
example, when the user uses characters online, when they act as
parts of
character associations, or possibly when they are registered in
high
score lists. Furthermore, Flyff transcendreborn Group generally
makes usage data of
characters, for example the time of its most recent use or
information
on its death, available to all visitors on all of Flyff
transcendreborn Group's
websites as well as to all users in Flyff transcendreborn
Group's online services.
Flyff transcendreborn Group makes information, such as the
record of rule violations
or the list of defeated characters, available to certain other
users,
who have a supervisory role among the community of users.
- In so far as the transfer of data to third parties is not
explicitly
allowed by law, Flyff transcendreborn Group
- passes on personal data, to the extent that is
necessary, to law
enforcement and supervisory authorities for the purpose
of
preventing dangers to the national or public security as
well as
for the prosecution of criminal offences.
- passes on the name, address and, to the extent that is
necessary
in individual cases, further personal data of users to
its
partner companies, for example for the purpose of
handling
payment transactions or to provide other services in the
framework of the users' service agreement with Flyff
transcendreborn Group.
Third parties may possibly be based in countries outside of the
European
Union, but they are bound to protect personal data to the same
extent as
Flyff transcendreborn Group. Flyff transcendreborn Group will
not, aside from the aforementioned
cases, pass on personal data to third parties, and solely
employees of
Flyff transcendreborn Group have access to personal data in
order to fulfil the tasks
specified above.
- Flyff transcendreborn Group may change this privacy policy at
any time. Flyff transcendreborn
Group will notify all users about the changes by placing a
prominent
notice on the website of flyff-transcendreborn. The changed
privacy policy will
take effect 30 days after it has been officially announced. It
will
fully apply to any user who has not revoked his or her
declaration of
consent within this period of time. All users are required to
review
this policy at regular intervals to keep themselves informed
about any
changes.
- Users can revoke their declaration of consent to the processing
of their
personal data as specified above anytime with future effect by
sending
an email to [email protected]. In case of revocation, their
accounts at Flyff transcendreborn Group will be blocked, and
Flyff transcendreborn Group's
personalised services will no longer be available via these
accounts.
|
|
